of the Frankfurt am Main Studierendenwerk for the hostel area in the Schoenhof district (as of August 2024)
§1 Principles and scope of application
These terms and conditions apply to all rental contracts of hostel rooms and sleeping capsules (hereafter referred to as rooms) for accommodation, as well as all other deliveries and services provided by the hostel for the customer. They regulate the contractual relationship between the hostel and its customers together with the hostel's house rules, which can be downloaded here: House Rules>>>. The house rules are therefore explicitly included in the conclusion of the contract.
To enhance the readability, the use of gender-specific language is intentionally avoided. All male forms refer equally to female, diverse, etc.
The subletting or re-rental of the rooms provided as well as their use for purposes other than accommodation require the prior consent of the hostel in writing or text form.
The customer's terms and conditions only apply if this has been explicitly agreed to in writing or text form.
Minors under the age of 16 travelling alone cannot be accommodated. Minors travelling alone aged 16 and over require a written declaration of consent from parents/guardians and appropriate proof of authenticity.
The hostel is entitled to change the general terms and conditions with effect for the future. However, the hostel will only make changes for good reasons, e.g. if there are new technical developments, changes in court verdicts or legislation or other equivalent reasons.
§2 Conclusion of contract, contract partner, limitation period
The contract is concluded when the hostel accepts the customer's application. The hostel is free to confirm the room booking in writing or in text form.
If there are less than 12 hours between the reservation and the actual transfer of the hostel room, the contract can also be concluded when the hostel room is transferred to the customer.
The contracting parties are the hostel and the customer. If a third party has booked for the customer, they are jointly and severally liable to the hostel with the customer for all obligations arising from the hostel accommodation contract.
All claims against the hostel generally expire one year from the start of the regular limitation period, dependent on knowledge. Claims for damages expire in five years, regardless of knowledge. The shortened limitation periods do not apply to claims based on an intentional or negligent breach of duty by the hostel.
Reservation / Booking: a. Customers can make a booking request either via the hostel's website, via selected booking portals or by contacting the hostel staff in the hostel. b. When making a booking request, customers must identify themselves by providing their name, address, telephone number and email address, among other things. Students must also upload their enrolment certificate or student ID card during the booking process in order to be able to book the discounted student rates. c. All incurred costs must be paid in advance. d. The city of Frankfurt am Main charges a tourism contribution based on the tourism contribution statute. This contribution is in addition to the overnight price and can be charged retrospectively if necessary. The contribution is to be invoiced by the hostel and paid to the city of Frankfurt am Main.
